The 8STREME 7310, 8STREME 7320 SWIMMING POOL ROBOT floats on the surface
1/ Check the compatibility of the 8STREME POOL ROBOT 7310, 8STREME 7320 with your pool
Please check that your ROBOT POOL 8STREME 7310, 8STREME 7320 is compatible with your pool model, type and lining.
We would like to draw your attention to the fact that our 8STREME 7310, 8STREME 7320 doesn't climb stairs.
If the water level in your pool is too high, this can also affect the operation of the ROBOT PISCINE 8STREME. 7310, 8STREME 7320. There is a risk that it will turn over and become air-laden if it touches the coping stones.
2/ Check your pool water treatment
Incorrect water treatment can affect the operation of your 8STREME ROBOT POOL.
Check that your water is at the right temperature. This should be between 5 and 36°C.
We recommend that you check that your pH is at the right level. The optimum pH is between 7.2 and 7.4.
If you have a chlorine pool, the optimum chlorine content is between 2 and 3 ppm.
If you have a salt pool, the NaCl content should be between 2700 and 4500 ppm.
We invite you to check that there is no algae (green or transparent) in your pool. Our 8STREME POOL ROBOTS 7310, 8STREME 7320 are designed to make pool maintenance easier. However, they are not designed to clean algae. Please treat your pool before using the ROBOT PISCINE 8STREME. 7310, 8STREME 7320.
Check that there are no greasy deposits on the walls. If so, use a hand brush to remove them.
3/ Check that the 8STREME SWIMMING POOL ROBOT starts up correctly 7310, 8STREME 7320
When you put the ROBOT SWIMMING POOL 8STREME 7310, 8STREME 7320 in your pool, let it sink and reach the ground before turning it on.
4/ Check that there are no foreign objects in the way of the 8STREME 7310, 8STREME 7320 POOL ROBOT.
When the ROBOT SWIMMING POOL 8STREME 7310, 8STREME 7320 does not move forward, it is possible that a foreign object is obstructing the movement of the ROBOT SWIMMING POOL 8STREME 7310, 8STREME 7320.
Please check that there are no foreign objects in the turbine above the motor, in the brushes or belts under the robot and on the sides.
Check that the dirt collection basket is not full. If it is, empty and clean it.
If you are using the fine filter, please check that the fine filter's plastic packaging has been removed. Immerse the fine filter in water so that it is already damp before placing it in the ROBOT SWIMMING POOL, and leave the ROBOT SWIMMING POOL 8STREME 7310, 8STREME 7320 to the floor before starting it up.
5/ Contact your retailer or 8STREME after-sales service
If none of these checks has produced a solution, please contact your retailer or the 8STREME after-sales service.
8STREME Customer Service contact information :
8STREME After-Sales Service
6 RUE DES FRERES MICHELIN
10600 LA CHAPELLE SAINT LUC
FRANCE
03 10 64 60 26